gbaiee Privacy Policy

gbaiee collects various types of information that are necessary to provide and improve our services. This information is categorized and listed below:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID or passport number (if identity verification is required)
• Information about your preferred payment method (bKash, Nagad, Rocket, bank account details)

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time of website visits and session duration
• Information obtained from cookies and similar tracking technologies
• Preferred games, bet amounts, and transaction history

1.3 Information Received from Third Parties

In some cases we may collect information from trusted third parties for the purpose of identity verification or fraud prevention. You will be properly informed at the time such information is collected.

gbaiee uses your information only for the following legitimate purposes:

• Account Management: For registration, login, and account verification.
• Service Delivery: For gaming experience, transaction processing, and reward distribution.
• Security and Fraud Prevention: To detect unauthorized access and potentially fraudulent activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your questions, complaints, and support requests.
• Service Improvement: To analyze user experience and improve the platform and gaming experience.
• Communications: To send important updates, security alerts, and account-related notifications.

We do not send you marketing communications without your consent. You can unsubscribe from marketing messages at any time.

gbaiee uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

3.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytical Cookies: To collect site usage statistics, which help us improve our services.

Most browsers allow you to control cookies. However, disabling cookies entirely may limit some functionality of the website.

gbaiee does not sell your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

With trusted third parties who assist in operating our business, such as payment processing organizations (including bKash, Nagad, Rocket), technology support providers, and security verification organizations. These organizations process information only in accordance with gbaiee's instructions and are not permitted to use the information for any other purpose.

4.2 Legal Obligations

It may be necessary to disclose information to authorities to comply with court orders, judicial processes, or applicable legal requirements.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be passed to the acquiring party. You will be properly informed before any such change.

gbaiee applies industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data exchanged between the website and server is encrypted using TLS/SSL technology.
• Secure Data Storage: Your information is stored in encrypted form on secure servers.
• Access Controls: Only authorized staff can access information, and only to the extent necessary.
• Regular Security Audits: The security of our systems is regularly tested and updated.
• Two-Factor Authentication: An additional verification layer is applied for account security.

While we take every possible security measure, no internet-based system can guarantee complete security. We therefore ask you to keep your password secure.

gbaiee retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• The need to provide services while the account is active.
• The need to meet legal, accounting, or reporting obligations.
• The need for dispute resolution and contract enforcement.

Certain information may be retained for the legally required period even after an account is closed. Once the period ends, information is securely deleted or anonymized.

As a gbaiee user, you have the following rights over your own information:

• Right of Access: You may request a copy of the information we hold about you.
• Right of Rectification: You may request that incomplete or incorrect information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted.
• Right to Restrict Processing: In certain cases you may ask that processing of your information be restricted.
• Right to Object: You may object to the use of your information for direct marketing.
• Right to Data Portability: You may receive your information in a structured, machine-readable format.

To exercise these rights, please contact our customer support team. We will endeavor to respond to your request within 30 business days.

gbaiee is a platform for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration and no one under the age of 21 will be able to create an account.

If we are informed that we have unknowingly collected information from a minor, we will immediately delete that information and close the associated account.

gbaiee may update this privacy policy from time to time due to service improvements, legal changes, or business needs. For any significant change, we will:

• Publish a notice on the website.
• Send an update notification to your registered email.
• Change the "Last Updated" date at the top of the page.

Continued use of gbaiee after an update will be considered as your consent to the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests about this privacy policy, please contact our team:

For more information, visit our FAQ page or Terms and Conditions page. You will find protective gaming guidelines on the Responsible Gaming page.